H10 Tenerife Playa, Puerto de la Cruz (Tenerife) ➤ Reviews, Rooms & Prices 2024

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Key details

About the Hotel

Avenida Colon, 12, Puerto de la Cruz (Tenerife), Spain, 38400

The H10 Tenerife Playa is a newly built hotel located on the stunning northwest coast of the Caribbean island of Tenerife. This hotel offers an idyllic sea-facing position, surrounded by lush nature and providing direct access to a spectacular white sand beach with turquoise waters. As the first H10 hotel to open in Puerto de la Cruz, it is close to the historical Roman amphitheatre and highlights the area's cultural significance.

Location

Situated in Puerto de la Cruz, the hotel is approximately 30 km from Tenerife Norte airport. Its prime location provides easy access to natural attractions, including two UNESCO World Heritage sites and 42 protected natural spaces, all while being adjacent to the Roman amphitheatre and local beaches.

Rooms

The hotel offers a range of modern rooms equipped with all necessary amenities for comfort. Each room features air conditioning, a private bathroom, and options with balconies that provide stunning views of the sea or gardens. Guests can choose from various room types, including family rooms designed for larger groups.

Eat & Drink

H10 Tenerife Playa provides a diverse selection of dining experiences, featuring a buffet restaurant that emphasizes fresh produce and show cooking. Additionally, guests can enjoy themed dining options and access to a roof terrace bar with a plunge pool, enhancing the culinary experience.

Leisure & Business

The hotel boasts diverse leisure facilities, including two adult swimming pools, one children's pool, and a jacuzzi. For business needs, it offers two meeting rooms with sea views, complemented by a complete entertainment program, including organized beach games and outings for families.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Basic Double Room

Max:

1 person

18 m²

Bed options:

2 Single beds

Garden view

Bathtub

Air conditioning

room details

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Superior Double Room

Max:

2 persons

25 m²

Bed options:

2 Single beds

Garden view

Bathtub

Balcony

room details

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Superior Double Room Sea View

Max:

2 persons

25 m²

Bed options:

2 Single beds

Sea view

Balcony

Air conditioning

room details

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Getting around

A list of all available modes of transport

City Centre

Puerto de la Cruz (Tenerife)700 m

Airports

Tenerife Norte (TFN) 27.4 km

Tenerife Sur (TFS) 93.8 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Perfect Pool Experience

The pools were absolutely brilliant, providing the perfect atmosphere to relax and unwind after a long day.view full review

Breathtaking Breakfast!

Having breakfast on the 2nd-floor terrace was a highlight; the view was stunning and made each meal feel special.view full review

Immaculate Rooms

The room was spotlessly clean and incredibly comfortable, making it easy to feel at home during my stay.view full review

Fantastic Amenities

The hotel had a wealth of facilities, ensuring that everything I needed for a perfect getaway was at my fingertips.view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Golf course
Billiard tables
Darts
Table tennis
Archery

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Meeting/ Banquet facilities

Children

Children's menu
Children's pool

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Solarium
Sauna
Turkish bath
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Full body massage

Room features

Air conditioning
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Location

Avenida Colon, 12, Puerto de la Cruz (Tenerife), Spain, 38400

Map view

Avenida Colon, 12, Puerto de la Cruz (Tenerife), Spain, 38400

City landmarks

Zoo

Loro Park

2.4 km

Garden

Botanical Garden

1.6 km

Square

Plaza Charco

940 m

Church

Church of Our Lady of the Rock of France

690 m

Castle

Castillo de San Felipe

1.6 km

Park

Parque Taoro

1.6 km

Plaza de La Iglesia

Agustin de Betancourt y Molina Statue

640 m

Museum

Museo del Pescador

670 m

Museum

Museo Arqueologico

940 m

Casa de La Aduana 1a Calle Lonjas S/N.

Museum of Contemporary Art Eduardo Westerdahl

720 m

Church

San Juan Church

730 m

Calle El Lomo

Puerto Street Art

960 m

Beach

Playa del Muelle

920 m

Garden

Jardin de Orquideas de Sitio Litre

870 m

La Paz

San Amaro

1.1 km

Risco Bello

Jardin Aquatico

1.5 km

Park

Plaza de Victor Perez

830 m

Square

Plaza de la Iglesia

620 m

Calle de Santo Domingo

Punta del Viento

610 m

Park

Sitio Litre Garden

830 m

38400

La Paz Lookout

1.1 km

Nearby

Av. de Cristobal Colón

Lake Martianez

180 m

Av. de Cristobal Colón

Costa Martianez

130 m

22 puerto de la cruz tenerife santa de tenerife

Puerto de la Cruz Casino

240 m

Beach

Ermita de San Telmo

460 m

Calle de San Telmo

Playa de San Telmo

460 m

Avenida Colón

Playa de Martianez

250 m

Mall

Las Piramides de Martianez

470 m

Av de Colón

Casino Taoro

310 m

Night club

Discoteca Joy

420 m

Restaurants

La Cazuela

70 m

Avenida Cristobal Colon 12

Cafe de Paris

210 m

Avenida Cristobal Colon 2

Restaurante la Esencia

190 m

Calle Uruguay 7

Casa Pablo

270 m

Avenida de Venezuela 9

The Gramophone Bar

230 m

Avenida Familia Betancourt y Molina 31

Restaurante Calabacin

250 m

Avenida Venezuela 7

El Libanito

290 m

Avenida Familia Betancourt y Molina N. 25 Local 104

Indian Crown Tandoori

300 m

Avenida Familia de Betancourt y Molina n0 26

Reviews and Ratings

Feedback from previous guests about their experience.

66%

liked the hotel and would stay again

great location

view

over-booking admin error

slow service

6.6/10

Nice

Rooms

6.8

Location

7.8

Service

6.5

Dining

6.5

4/5 based on 2520 reviews

#21 of 80 hotels in Puerto de la Cruz based on Tripadvisor

Tom

United States, December 2023

7.2/10

I couldn't have asked for a better location than this hotel; right across from the beautiful Lido Martianez and with restaurants, shops, and bars just steps away. The rooms were spacious enough for my scooter to drive straight in, overlooking the swimming pool and road, making it truly worth the money. However, there were some issues with overbooking admin errors that affected the room cleanliness and appearance.

Rooms

8.0

The room overlooking the Lido Martianez was wide enough for my scooter, well worth the money.

Service

7.0

The staff went above and beyond, suggesting places to see and things to do. They even served drinks in the evening, which was a nice touch after a long journey, although service at tables was sometimes slow.

Location

7.0

The hotel's location opposite the Lago de Martianez was fantastic, with everything from restaurants to the stunning waves right next to the ocean. But, I encountered some issues due to overbooking admin errors.

Dining

8.0

While the dining options looked good, we only had the breakfast package and were content with it. The all-inclusive menu with wine or beer, soup, chicken escalope, and dessert was a great value.

Facilities

6.0

The hotel offered various amenities, including a nice bar serving cava, but there were some delays in service.

great location

over-booking admin error

Sean

United Kingdom, December 2023

6.0/10

The hotel’s location is a big plus, being ideal for exploring with its close proximity to many attractions. The rooms, though small and basic compared to other H10 standards, are also available with a sea view for an additional cost, which may not be worth it for everyone. There were some delays at check-in, which was a bit bothersome.

Rooms

7.0

The rooms are indeed on the smaller side and have basic furnishings. Opting for a sea view room comes at an extra charge, which might not be everyone's preference. Check-in involved a 10-minute wait that was slightly inconvenient.

Service

5.0

The staff, especially at the reception and dining areas, didn't exhibit the best customer service attitude, with some appearing disinterested or even confrontational. This aspect could use significant improvement.

Location

8.0

The hotel's location, surrounded by a lush tropical setting and near the ocean, is another strong point. While it felt like a private retreat, there was uncertainty about the availability of sunbeds towards the end of the stay. The presence of various tropical plants adds to the charm, creating a serene atmosphere.

Dining

5.0

The dining experience, while including some basic meal options, may not have met the expectations of all guests.

Facilities

6.0

The hotel offers some basic facilities that cater to essential needs. While not particularly outstanding, they serve their purpose adequately.

Jackie

United Kingdom, December 2023

6.8/10

The hotel has a great location right by the surfing beach and the promenade, perfect for an active vacation. The rooms are small and noisy, and some areas look dated, but you can't beat the location for easy access to tourist agencies and attractions. The dining experience varied, with nice meal options but some concerns over freshness. Overall, it's a mixed bag in terms of room quality, but the location and nearby amenities are top-notch.

Rooms

5.0

The rooms are small and noisy, with a dated feel.

Service

7.0

Location

9.0

The hotel offers an unbeatable location for an active vacation, with easy access to the beach and nearby attractions.

Dining

7.0

Meal options were good, but concerns were raised over freshness.

Facilities

6.0

Facilities varied in quality, with some areas looking derelict.

Great location

Noisy rooms

Phil

United Kingdom, August 2023

7.2/10

The hotel offers a great sea view from the rooms on floor 2, but noise from adjacent rooms and the air conditioning unit was a downside. Despite some issues with noise and restricted access to certain areas, the location is pretty nice, especially for those on a privilege package. The dining experience was average, with some restrictions on attire for men, but the hotel has a good selection of facilities and services available.

Rooms

7.0

The rooms have a great sea view and are situated on floor 2, but noise from adjacent rooms and the air conditioning unit can be disruptive.

Service

8.0

The service throughout the stay from all staff members was attentive, including daily room refreshments, but there were some issues with room access during maintenance.

Location

7.0

The location is quite nice, especially for guests on a privilege package, but there may be challenges securing sunbeds during peak times.

Dining

6.0

The dining experience was average, with a restriction on attire for men that may not be well-received, but the selection was acceptable.

Facilities

8.0

The hotel offers a range of facilities, including room service, car hire, and daily housekeeping, enhancing the overall stay.